Explore Exciting Career Opportunities at Hotel Indigo in Oman
Hotel Indigo is hiring in Oman! Discover rewarding career opportunities in a luxurious lifestyle hotel nestled in Jabal Akhdar. Apply now to become part of an exceptional team.
Employee Benefits at Hotel Indigo Oman:
Working at Hotel Indigo Oman isn’t just a job — it’s an experience. Here's what you can expect when joining our vibrant team:
- Competitive Salary Packages that reward your experience and performance.
- Accommodation or Housing Allowance provided for selected positions.
- Comprehensive Health Insurance for you and your eligible dependents.
- Uniforms Provided for operational roles.
- Discounted Room Rates across all IHG Hotels globally.
Available jobs:
1. Job: Reservations Supervisor at Hotel Indigo
Role Overview:
Join our dynamic team and lead the reservation department to deliver seamless booking experiences. As a Reservations Supervisor, you will manage and train a team of agents, ensuring high service quality, accuracy, and guest satisfaction.
Key Responsibilities:
- Lead, coach, and motivate reservation agents.
- Ensure timely and accurate handling of all bookings.
- Coordinate with other hotel departments to ensure guest needs are met.
- Handle escalated issues with professionalism.
- Maintain the reservation system integrity.
Requirements:
- Previous experience in hotel reservations, preferably in a supervisory role.
- Excellent communication and customer service skills.
- Proficient in using reservation software.
- Fluent in English; additional languages are a plus.
- Ability to work flexible hours.
2. Job: Guest Experience Agent at Hotel Indigo
Role Overview:
Be the face of Hotel Indigo and create unforgettable first impressions. As a Guest Experience Agent, you’ll welcome guests, personalize their stay, and ensure every moment exceeds expectations.
Key Responsibilities:
- Handle check-in/check-out procedures.
- Provide recommendations and assist with guest requests.
- Manage calls, concierge services, and special guest experiences.
- Deliver prompt solutions to guest concerns.
Requirements:
- Friendly, professional, and service-oriented attitude.
- Strong communication and problem-solving skills.
- Familiarity with local attractions is a plus.
- Basic IT and administrative proficiency.
3. Job: Guest Experience Supervisor at Hotel Indigo
Role Overview:
Lead a team of guest service professionals and elevate the guest experience from start to finish. As a Guest Experience Supervisor, your leadership will shape exceptional service standards.
Key Responsibilities:
- Supervise and mentor guest service agents.
- Resolve guest issues efficiently and empathetically.
- Coordinate with departments to deliver seamless experiences.
- Implement guest service strategies.
Requirements:
- Minimum 2 years of experience in guest services.
- Excellent leadership and communication skills.
- Strong attention to detail.
- Flexibility in scheduling.
4. Job: Director of Spa & Wellness at Hotel Indigo
Role Overview:
Oversee Oman’s finest spa destination with a focus on guest well-being, staff development, and sustainable business operations.
Key Responsibilities:
- Lead the spa & recreation teams.
- Ensure high guest satisfaction and wellness program excellence.
- Manage budget and revenue strategies.
- Promote environmental and community engagement initiatives.
Requirements:
- Degree in Hospitality or related field.
- Experience in wellness or spa management.
- Financial and leadership skills.
- Strong understanding of responsible tourism.
5. Job: Marketing & Communication Manager at Hotel Indigo
Role Overview:
Drive the hotel’s marketing strategy and brand voice across digital platforms, PR campaigns, and sustainability initiatives.
Key Responsibilities:
- Develop and execute marketing plans.
- Manage social media and website presence.
- Track marketing KPIs and trends.
- Coordinate with PR and HQ teams.
Requirements:
- Degree in Marketing or Business.
- Experience in hospitality marketing.
- Creativity and communication skills.
- Knowledge of sustainability and branding.
6. Job: Marketing & Communication Executive at Hotel Indigo
Role Overview:
Support and implement marketing strategies to enhance Hotel Indigo’s brand presence locally and globally.
Key Responsibilities:
- Assist in content creation and campaign execution.
- Monitor online reputation and engagement.
- Collaborate with internal and external stakeholders.
- Drive digital performance and reporting.
Requirements:
- Bachelor’s in Marketing or related field.
- Experience in digital content and hospitality.
- Strong writing and coordination skills.
- Knowledge of sustainability is a plus.
How to Apply
Explore these and more vacancies at Hotel Indigo in Oman and apply now through the official IHG Careers portal: Apply Here
Tips & Advice for Job Applicants:
Looking to make your application stand out? Here’s how you can increase your chances of success when applying to Hotel Indigo Oman:
- Research the Role: Understand the position you're applying for. Tailor your CV to highlight relevant skills and experience.
- Use a Professional Email Address and ensure your contact details are up to date.
- Customize Your Resume: Align it with the job description, focusing on achievements, not just duties.
- Include Keywords from the job posting to make your application more visible in applicant tracking systems (ATS).
During the Interview:
- Show Your Passion for Hospitality: Share examples where you’ve gone above and beyond for guests or customers.
- Be Authentic: Hotel Indigo values personality and individuality — let your true self shine.
- Ask Questions: Demonstrate your curiosity about the role, the team, and the hotel culture.
- Highlight Flexibility: Show willingness to work shifts, weekends, or holidays — this is a plus in the hospitality industry.
After You Apply:
- Keep an eye on your email and phone for interview updates.
- Prepare in advance — explore Hotel Indigo’s values, design, and connection to local culture.
- Don’t hesitate to apply for multiple roles that match your experience.