Careers at Raffles Hotels & Resorts in Bahrain
Raffles Al Areen Palace Bahrain is hiring! Explore luxury hospitality career opportunities in Bahrain and apply now.
Available jobs:
1. Position: Guest Experience Agent – Arabic Speaker
Responsibilities:
- Deliver warm arrival/departure experiences
- Perform check-in, check-out, room changes
- Liaise with other departments to meet guest needs
- Maintain guest profiles and data security
- Meet Forbes 5-star & LQA standards
Requirements:
- Fluent in Arabic and English
- Excellent interpersonal and communication skills
- Flexibility for night shifts
- Familiar with PMS systems
2. Position: Butler Coordinator
Responsibilities:
- Handle guest requests and in-room dining arrangements
- Curate personalized guest experiences
- Track guest preferences and ensure smooth execution
- Support butler team operations and communication
Requirements:
- Fluent in English
- Knowledge of Microsoft Office and Opera PMS
- Strong service passion and attention to detail
3. Position: Butler
Responsibilities:
- Prepare villas, greet guests, handle special requests
- Deliver personalized services (meals, events, amenities)
- Record guest preferences, assist with experiences
- Maintain high standards of cleanliness and guest privacy
Requirements:
- Excellent communication and time management skills
- Housekeeping knowledge and operational flexibility
- Fluent in English; Arabic is a plus
4. Position: F&B Supervisor
Responsibilities:
- Assist F&B Managers with administration and operations
- Participate in briefings and coordinate events
- Monitor service standards and provide team support
- Help with marketing content and product knowledge
Requirements:
- Diploma or Bachelor’s in Hospitality
- 2+ years of F&B experience
- Strong leadership and communication skills
- Flexibility in work hours
5. Position: Hostess
Job Description:
- Manage guest reservations and table assignments
- Greet and seat guests in dining areas
- Handle guest feedback and resolve complaints
- Oversee dining room supplies and cleanliness
- Support food & beverage team and uphold LQA/Forbes standards
Qualifications:
- Secondary education or Hospitality diploma
- 1–2 years’ experience in a 5-star hotel as hostess/waitress
- Fluent in English; Arabic is an advantage
- Strong interpersonal skills and attention to detail
- Familiar with fire safety and guest service systems
6. Position: Director of Talent and Culture
Job Description:
- Lead HR operations and develop colleague engagement programs
- Ensure compliance with labor laws and Accor standards
- Oversee recruitment, training, compensation, and wellness initiatives
- Drive a positive, collaborative work culture
- Advise department heads on performance and feedback metrics
Qualifications:
- 4+ years in HR leadership (preferably in hospitality)
- University degree in HR or related field
- Strong knowledge of labor law and HRIS systems
- Excellent communication and organizational skills
- Proficient in MS Office and employee engagement practices
Why Join Raffles Bahrain?
- Opportunity to be part of Bahrain’s first Raffles property
- Discounted stays across Accor hotels globally
- Extensive learning and development programs
- Career mobility across Accor’s international network
- Participate in impactful Corporate Social Responsibility projects
Job Application Tips – Raffles Al Areen Palace Bahrain
- Highlight Luxury Experience: If you’ve worked in high-end hotels or with VIP clients, emphasize this in your CV and interviews.
- Focus on Service Excellence: Show that you understand and embody luxury hospitality — from elegance and discretion to emotional intelligence.
- Personal Presentation Matters: Dress professionally, reflect Raffles’ refined image, and ensure your mannerisms match a luxury environment.
- Know the Brand: Familiarize yourself with Raffles Hotels & Resorts' values like Guest Passion, Respect, Innovation, and Sustainable Performance.
- Be Culturally Aware: Bahrain is an international destination — being culturally sensitive and multilingual is a major advantage.
Common Interview Questions
Here are questions you may encounter during interviews for roles like Hostess, Butler, Guest Experience Agent, or Director-level positions:
General:
- Can you describe what luxury service means to you?
- How would you handle a difficult guest complaint discreetly and professionally?
- Why do you want to work at Raffles Al Areen Palace Bahrain?
- Tell us about a time you went above and beyond for a guest.
- How do you manage multiple guest requests during peak hours?